[Bolloré Logistics] Freight Forwarding / Customer Operations Support

  • Ngày đăng 22/05/2019

Due to the business demand, we are seeking for Freight Forwarding / Customer Operations Support vacancy who will work in Bollore Hanoi Office to be responsible for the following tasks:

A1. Receive, record and validate customer order the customer order in the TMS taking into consideration our offer (quotation, SOP)

A2. Define the execution plan (routing) versus the operational constraints (embargoes, Transit

Time, Cost,) (with Middle Office solutions)

A3. Collect all required documents (commercial invoice, packing list, etc.) 

B1.Check the availability of cargo and provide confirmation that shipping can proceed

B2.Optimize the operational execution and perform the transportation plan (booking) (with Middle

Office solutions)

B3.Input up to date information regarding the shipment in the TMS

B4.Produce documentation according to customer profile (transport documents)

B5.Manage communication and processing of documentation with suppliers (internal + external)

B6.Create and update events in the TMS

C1. Monitor and improve suppliers performance (with MO solutions) 

C2. Coordinate with COS in case of deviation

D1. Validate that all documentation is complete and compliant versus the requirements and upload in the TMS

D2. Complete Internal invoicing/Cost postings

D3. Produce and dispatch External invoices and documents to Customers

E1. Prepare operational reports and provide feedback to the manager

E2. Be responsible for the effective operational execution our commitments (qualitative pre-assessment)

- University graduation

- Good English, proficient in MS office applications, mail exchange 

- Good Communication and interpersonal skills 

- An independent, analytical, creative and organised person 

- Ability to multitask and workflow to meet the requirements 

Various bonus and allowance up to 16th month salary

Health and Personal Insurance package for medical examination and treatment in International Clinic

Overseas company trip. Overseas Training opportunities.

* Please attach your profile in English language with the latest picture. 

** Only shortlisted candidates will be contacted.

*** The successful candidate(s) will receive a good/competitive package of salary & benefits as well as enjoy a friendly, professional and comfortable working environment.