[Bolloré Logistics] Key Account Sales Support

  • Ngày đăng 22/05/2019
Lưu
MÔ TẢ CÔNG VIỆC

Support Key Account Management/ portfolio on ensuring Key account satisfaction according to contractual commitment.

A1. In charge of replying to Key Account portfolio with ad-hoc quotation within a limited timeframe

A2. Coordinate shipments for Key Account Management/ portfolio and other accounts as assigned

A3.Ensure triangular shipment billing instructions are forwarded to the operations team

B1.Accurately process customer transactions such as orders, quotes or enquiries

B2.Setup and maintain customer files (KPI / quotations / SOP / specific requirements)

B3.Contact customers following sales calls to ensure ongoing customer satisfaction and resolve any complaints

C1.Report to the KAM and Sales team on customers’ activities and issues

C2. Coordinate with other sections to meet the customer’s need and expectations.

C3. Optimize sales by offering additional services

C4. Maintaining good relations with customers

YÊU CẦU CÔNG VIỆC
Qualification

2-5 years experiences as Sales Support in import and export, freight forwarding or shipping lines

University Certificate major in Foreign Trade, Marketing or Business Administration is preferable

Service oriented and able to work well in a fast paced, team- oriented environment

Great listening and verbal skills with customer

Able to work independently and demonstrate good teamwork

Accuracy and attention to detail 

Good computer and keyboard skills 

An ability to work under pressure and to deadlines 

Good command of written and spoken English

CHÍNH SÁCH NHÂN SỰ
Various bonus and allowance up to 16th month salary

Health and Personal Insurance package for medical examination and treatment in International Clinic

Overseas company trip. Overseas Training opportunities.